Which of the Following Statements About Sources of Product Knowledge

question 11

Multiple Choice

Which of the following statements about sources of product knowledge is most likely true?

• A)Company product literature is of less value to salespeople than it is to customers.
• B)The best source of information on the product is the director of sales.
• C)Plant tours would be of little value to people in retail and service selling.
• D)A salesperson cannot really understand the product until spending time on the manufacturing line producing it.
• E)Examining and using the product can give a salesperson in-depth knowledge of its features.

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Definitions:

Personality Disorder

A type of mental disorder characterized by enduring maladaptive patterns of behavior, cognition, and inner experience.

Impulsive Behaviors

Actions taken suddenly without forethought, typically as a response to internal or external stimuli, often leading to negative outcomes.

Depressed

A state of low mood and aversion to activity that affects a person's thoughts, behaviors, feelings, and overall sense of well-being.

Anxious

Feeling anxious, restless, or apprehensive, usually over an upcoming event or something that has an unknown result.