Examlex
All of the following are behavioral measures that are used to evaluate salespeople except which?
Managing Conflict
The process of identifying and addressing differences that have the potential to disrupt harmony and productivity in an organization or relationship.
Assertiveness
The quality of being self-assured and confident without being aggressive, allowing for clear and direct communication.
Cooperativeness
The willingness of an individual to work together with others towards a common goal or interest.
Compromise
A negotiation strategy or solution where parties find a mutually acceptable agreement that partially satisfies both.
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