Leticia Has Called a Client and Received His Voice Mail

question 47

Multiple Choice

Leticia has called a client and received his voice mail. What is the best advice you can give Leticia for leaving a message?

• A)Hang up and call back later; her client won't want to be bothered with having to listen to a message.
• B)Speak as quickly as possible to make her message more concise.
• C)Smile when leaving her message to add warmth to her voice.
• D)Leave a complete message, including confidential details about the project Leticia is working on, to make her message as useful as possible.

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Definitions:

New Deal Era

The period in United States history during the 1930s when President Franklin D. Roosevelt implemented the New Deal programs to counteract the effects of the Great Depression.

Native Americans

Native Americans are the indigenous peoples of the United States, including various tribes and nations that occupied the land prior to European colonization.

Supreme Court

The highest judiciary body in a country or jurisdiction, which has the ultimate authority in interpreting laws and the constitution.

New Deal Legislation

A series of programs, public work projects, financial reforms, and regulations enacted by President Franklin D. Roosevelt in the 1930s to counteract the effects of the Great Depression.