Which of the Following Is NOT an Objective of Continual

question 22

Multiple Choice

Which of the following is NOT an objective of Continual Service Improvement?

• A) Review and analyze Service Level Achievement results
• B) Identify activities to improve the efficiency of service management processes
• C) Improve the cost effectiveness of IT services without sacrificing customer satisfaction
• D) Conduct activities to deliver and manage services at agreed levels to business users

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Definitions:

Two-spirits

A term used by some Indigenous North American cultures to describe a person who embodies both masculine and feminine traits.

Gender

Gender pertains to the roles, behaviors, activities, expectations, and societal norms constructed around the concepts of male and female identity.

Sexual Variation

The diversity in sexual desires, behaviors, and orientations among individuals.

Continuum

A continuous sequence, range, or whole, without clear division into discrete parts, often used to describe non-binary concepts.