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A Program Designed to Build Long Term Loyalty and Bonds

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True/False

A program designed to build long term loyalty and bonds with customers through the use of a personal touch facilitated by technology is a customer relationship management (CRM) program.


Definitions:

Depreciates

The process through which the value of an asset decreases over time, typically due to wear and tear or obsolescence.

Payback Period

The amount of time it takes for an investment to generate cash flows sufficient to recover its initial cost.

Salvage Value

The projected amount an asset is expected to generate when it is sold after its period of utility has ended.

Operating Costs

Expenses related to the day-to-day operations of a business, including rent, utilities, and salaries.

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