What Does the Third Step in the SPES Sequence Stand

question 42

Multiple Choice

What does the third step in the SPES Sequence stand for?

• A) explain the sales aid
• B) explore the buyer's situation
• C) explain the benefits
• D) explore additional solutions

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Definitions:

Personality Disorders

Personality disorders are mental health conditions characterized by enduring maladaptive patterns of behavior, cognition, and inner experience, exhibited across many contexts and deviating from cultural norms.

Dissociative Disorder

A mental health condition characterized by a disruption or discontinuity in the normal integration of consciousness, memory, identity, emotion, perception, body representation, motor control, and behavior.

Conscious Awareness

The condition of being conscious of one's surroundings and personal mental states, allowing for self-reflection and mindfulness.

Identity

The qualities, beliefs, personality, appearance, and/or expressions that make a person (self-identity) or group (particular social category or social group).