What Does the Second Step in the SPES Sequence Stand

question 41

Multiple Choice

What does the second step in the SPES Sequence stand for?

• A) probe for problems
• B) present the sales aid
• C) probe for confirmed benefits
• D) point out all the features and benefits

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Definitions:

Red Blood Cells

Cells in the blood which transport oxygen from the lungs to tissues throughout the body and help remove carbon dioxide.

Epicanthic Eye Fold

A skin fold of the upper eyelid that covers the inner corner of the eye, common among East Asian populations.

Ancestry

The lineage or descent of a person or group, especially regarding family background or ethnicity.

Extermination

The act of completely destroying or eliminating something or someone, often used in the context of genocide or pest control.