Which of the Following Customer Service Dimensions Refers to a Salesperson's

question 16

Multiple Choice

Which of the following customer service dimensions refers to a salesperson's ability to provide service accurately, consistently, and dependably?

• A) communication
• B) reliability
• C) resilience
• D) service motivation

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Definitions:

Neurological System

The network of nerves and cells that transmits signals between different parts of the body and the brain, responsible for controlling and coordinating bodily functions.

Traumatic Psychological Event

An event that causes significant emotional distress and can result in long-term psychological effects, such as PTSD.

Sociocultural Expectations

Norms and standards imposed by society and culture regarding behavior, roles, and practices.

Physical Condition

The state of one's body, including physical health, strength, and fitness.