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When a Sales Manager Provides the Salesperson with Information on How

question 54

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When a sales manager provides the salesperson with information on how and why, the desired outcome is achieved, he/she is using this coaching technique:


Definitions:

Quality Function Deployment

A method for transforming customer needs into engineering characteristics for a product or service.

Target Design

The planned and intended outcome of a design process, focusing on achieving specific goals and requirements.

Customer Desires

The preferences and requirements of consumers that influence their purchasing behavior and guide product development.

Ethical Responsibilities

The obligation of individuals and organizations to act in a manner that is fair, honest, and respectful to others and the environment.

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