As Noted in the Text, Caesars Entertainment Points with Pride

question 13

Multiple Choice

As noted in the text, Caesars Entertainment points with pride to the fact that everyone in the firm understands and can articulate its branding and values. This would be an indication that Caesars is devoted to ________.

• A) creating self-actualization for management
• B) providing work-focused training for valued employees
• C) internal marketing to achieve the goals in the service-profit chain
• D) external marketing to achieve the goals of stress-relief ergonomics
• E) producing products that are similar to that of its competitors

---

Definitions:

Emotional Work

The effort put into managing and regulating one’s own emotions or those of others in various contexts, often to fulfill societal or occupational roles.

Breadwinner

The primary income earner in a household, responsible for supporting the financial needs of the family.

Peer Group

People who are similar in age, social status, and interests.

Social Status

Refers to the relative rank or position that an individual holds in a society, influenced by wealth, occupation, education, and other factors.