You Are a Big Proponent of Role-Playing for Trainee Salespeople

question 7

Multiple Choice

You are a big proponent of role-playing for trainee salespeople because one big advantage of role playing is:

• A) to get trainees to apply knowledge/skills they have acquired in videos and lectures to a realistic encounter with the customer.
• B) to build trainees emotional skills when dealing with customers.
• C) to increase the trainees understanding of the product and its applications.
• D) to encourage different functional units to work together to increase the effectiveness of their team selling efforts.
• E) both b and c of the above.

---

Definitions:

Supertrait

A supertrait refers to a fundamental personality attribute that encompasses a broad range of individual traits or behaviors, influencing overall character.

Eysenck's Model

A theory of personality proposed by Hans Eysenck, focusing on three dimensions: extraversion/introversion, neuroticism/stability, and psychoticism.

Goodness Of Fit Model

A conceptual framework suggesting that well-being and developmental outcomes are a result of the compatibility between an individual's temperament and the characteristics of their environment.

Anxious

Experiencing worry, unease, or nervousness, typically about an imminent event or something with an uncertain outcome.