With the "Feel, Felt, Found" Approach to Handling Objections, the Salesperson

question 100

Multiple Choice

With the "feel, felt, found" approach to handling objections, the salesperson:

• A)will allow the customer to talk about his or her fears and worries, then relate how another customer had similar fears and how the product being sold met those fears or worries.
• B)answers the objection directly.
• C)will reply "yes, but ..." and then explain how the product's benefits will answer the customer's objection.
• D)avoids confrontation by sympathizing with the customer, then provides the correct information.

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Definitions:

Theoretical Abstractions

Concepts or models that simplify complex realities to facilitate understanding or analysis.

Economic Situation

The state of economic conditions and variables in a specific region or globally at a particular time, including factors like GDP growth, employment rates, inflation, and market stability.

Class

A system of ordering society whereby people are divided into sets based on perceived social or economic status.

Party

A political organization or group that seeks to achieve power within a governmental system, often united by shared ideologies or goals.