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An Individual with Extensive Knowledge of a Product Category Will

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An individual with extensive knowledge of a product category will likely spend more time in an external search process than someone with a moderate level of product category knowledge.


Definitions:

Intensity

The quality or state of being intense; often refers to the degree of strength, force, energy, or feeling in an action or thing.

Perceptual Process

The cognitive operation that enables an individual to interpret and organize sensory information to understand their environment.

Friendly Gesture

An action or sign showing friendliness or goodwill towards others.

Reality

The state of things as they actually exist, as opposed to how they may appear or may be imagined.

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