List the Six Options for Service Delivery Three Natures of Interaction

question 15

Essay

List the six options for service delivery three natures of interaction between the customer and service organization; two availabilities of service outlets) and provide an example of a service that falls into each category.

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Definitions:

ISO 19600

An international standard that provides guidelines for establishing, developing, implementing, evaluating, maintaining, and improving an effective and responsive compliance management system within an organization.

Compliance Management

The process of ensuring that a company or organization follows all regulatory and legal requirements.

Ethics Program

A set of procedures, policies, and measures designed by an organization to guide employees' and stakeholders' behaviors in alignment with the organization's ethical standards.

Ethical Decisions

Choices made based on moral principles and values aimed at doing what is right and fair.