The Practice of Using the Telephone Rather Than Personal Visits

question 130

Multiple Choice

The practice of using the telephone rather than personal visits to contact customers is referred to as

• A) missionary selling.
• B) outbound telemarketing.
• C) cold canvassing.
• D) inbound telemarketing.
• E) team selling.

---

Definitions:

Range

The difference between the highest and lowest values in a dataset, providing a measure of the data's spread or variability.

Range

The difference between the highest and lowest values in a data set, indicating the spread of values.

Standard Deviation

A quantification method for assessing the spread or variability within a dataset.

Interquartile Range

A measure of variability, defined as the difference between the 75th and 25th percentiles of a data set.