All of the Following Are Behaviorally Related Sales Objectives Except Which

question 4

Multiple Choice

All of the following are behaviorally related sales objectives except which?

• A)communication skills
• B)customer service satisfaction ratings
• C)number of new customers
• D)selling skills
• E)product knowledge

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Definitions:

Treasury Stock

Shares that were once part of the outstanding shares and have been bought back by the company.

Cash Dividends Payable

A liability account that records the amount of cash dividends that a company has declared but has not yet paid to shareholders.

Declared

Refers to a dividend or other corporate action that has been formally announced by a company's board of directors.

Payment of Dividends

This refers to the distribution of a portion of a company's earnings to its shareholders.