Shane Chadwick Is a Sales Representative for the Metropolitan Commuter

question 53

Multiple Choice

Shane Chadwick is a sales representative for the Metropolitan Commuter Rail Service, selling ad space inside commuter rail train cars and stations. He has presented and negotiated to a representative from a new church trying to attract members by advertising their philosophy and service times.
-When it is time for the church representative to sign the contract,Shane mentions that printing costs are not included in the price he quoted during the presentation. The church representative feels deliberately misled by Shane and finds that the printing costs put the ads over the church's budget. At what point should Shane have discussed the price breakdown?

• A)during the close
• B)during the pre-approach
• C)while building rapport
• D)during the presentation
• E)while servicing the sale

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Definitions:

Time Series Forecast

The use of historical data to predict future events or trends, often through the analysis of patterns over time in areas such as sales, stock prices, or weather.

Office Manager

A professional responsible for overseeing administrative tasks in an office, ensuring smooth operations and facilitating communication among staff.

Trend Analysis

The examination of historical data to identify patterns, which can be used to forecast future movements.

Rigid Structure

Typically describes an organizational framework with strict rules, roles, and procedures that limit flexibility and adaptability.