A Customer Walks into a ShipNow Location with Four Boxes

question 55

Multiple Choice

A customer walks into a ShipNow location with four boxes and a document envelope, all going to different destinations in different amounts of time with different security and notification needs.
-Sean,a ShipNow salesperson,has a meeting scheduled with Zippy Shoes,an online shoe retailer that ships hundreds of packages each day.Sean is in the process of developing a written proposal that will be included with his sales presentation.Which of the following should most likely be addressed in the "Objective" component of the proposal?

• A) how using ShipNow will benefit Zippy Shoes
• B) when ShipNow will create value for Zippy Shoes
• C) how ShipNow will fulfill obligations to Zippy Shoes
• D) which ShipNow features will be available to Zippy Shoes
• E) where ShipNow will be able to ship products for Zippy Shoes

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Definitions:

Orientation

A process by which new employees are introduced and acclimated to their roles, responsibilities, and the organization’s policies and culture.

Corporate Image

The public perception of a company or organization, shaped by its branding, actions, and reputation.

Productivity

An indicator of how effectively a person, machine, factory, system, etc., transforms inputs into valuable outputs.

Morale

The overall mood, attitude, and satisfaction of a group or workforce, often reflecting their overall job happiness and productivity.