Emmanuelle Djubo Is a Sales Representative for a Firm That

question 29

Multiple Choice

Emmanuelle Djubo is a sales representative for a firm that makes textiles using a traditional dyeing process. The firm exports its products to companies in the fashion and home decorating industries internationally. Emmanuelle is at a trade show and runs into Suzanne, one of the buyers for the largest home decor retailer in Australia.
-Emmanuelle enjoys the process of helping buyers discover reasons to purchase that they initially think are obstacles to purchasing her association's textiles. Another name for this process is:

• A)discovery
• B)marketing
• C)negotiation
• D)closing
• E)persuasion

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Definitions:

Autonomy

The degree of freedom and independence an employee has in their job to make decisions and control their work processes.

Evaluate Job Performance

The process of assessing how well an employee performs their job duties and responsibilities.

Environmental Considerations

The influence of the external environment on job design; includes employee ability, availability, and social expectations.

External Environment

Consists of all factors outside an organization that can affect its operations and performance, including economic, legal, technological, and social conditions.