Tom Reilly,author of Value-Added Selling,says,"Value-Added Salespeople Sell Three Things: the Product,the

question 15

True/False

Tom Reilly,author of Value-Added Selling,says,"Value-added salespeople sell three things: the product,the company,and themselves."

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Definitions:

Ethnocentrism

The belief in the inherent superiority of one's own ethnic group or culture, often accompanied by a general disdain for other cultures.

Grapevine

An unofficial channel of communication within an organization, characterized by the informal and rapid spread of information and rumors.

Noise

In communication, it pertains to any external or internal interference that disrupts the clarity, accuracy, and efficiency of a message's transmission.

Reflection

The process of introspectively considering one's thoughts, feelings, and actions, and the outcomes they lead to, for the purpose of learning and self-improvement.