When a Prospect Has Voiced an Objection,it Is Most Likely

question 2

Multiple Choice

When a prospect has voiced an objection,it is most likely best for the salesperson to:

• A)suggest postponing the negotiations
• B)divert attention to a product feature
• C)illustrate the product's high quality
• D)deny the accuracy of the objection
• E)clarify the true nature of the problem

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Definitions:

Divergent Thinking

A thought process used to generate creative ideas by exploring many possible solutions, fostering innovation and problem-solving.

Convergent Thinking

A type of thinking that aims to find a single, correct solution to a problem by focusing knowledge and reasoning.

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used, hindering problem-solving.

Inner Motivation

The personal drive to do something that comes from within an individual, rather than from external pressures or rewards.