Predictive Dialing Automatically Dials Outbound Calls and Forwards Answered Calls

question 25

True/False

Predictive dialing automatically dials outbound calls and forwards answered calls to an available agent.

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Definitions:

Hedging

A financial strategy used to reduce or mitigate risk by taking offsetting positions in related securities or derivatives.

Futures Contract

An agreement in law whereby parties commit to buying or selling an asset, such as a financial instrument or commodity, at a set price, to be concluded on a defined future date.