In Terms of Product Knowledge,a Salesperson

question 5

Multiple Choice

In terms of product knowledge,a salesperson:

• A)can know too much about the products they sell
• B)is often better off appearing to be "in the dark" at times
• C)should provide the prospect with as little information as possible
• D)cannot,generally,know too much about the products they sell
• E)should assume the stance of a novice user

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Definitions:

Specific Phobias

Intense, irrational fears of specific objects or situations, significantly impacting one's ability to function.

Acrophobia

Fear of high places.

Generalized Dissociative Amnesia

A psychological condition characterized by an inability to recall important personal information, usually of a traumatic or stressful nature, that is too extensive to be explained by ordinary forgetfulness.

Traumatic Instances

Events or experiences that cause psychological trauma, often resulting in long-lasting mental and emotional distress.