There Are Five Service-Quality Dimensions.Three of Them Include

question 6

Multiple Choice

There are five service-quality dimensions.Three of them include:

• A)durability,reliability and responsiveness
• B)standardization,reliability and empathy
• C)durability,reliability and empathy
• D)reliability,responsiveness and empathy
• E)responsiveness,empathy,and durability

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Definitions:

Multidimensional Concept

An idea or theory that includes multiple aspects or factors, recognizing complexity and varied dimensions.

Prefrontal Cortex

A region of the brain located at the front of the frontal lobes, crucial for decision making, social behavior, and personality expression.

Controlled Processes

The most alert states of human consciousness, during which individuals actively focus their efforts toward a goal.

Automatic Processes

States of consciousness that require little attention and do not interfere with other ongoing activities.