CRM Software Is Useful Because

question 36

Multiple Choice

CRM software is useful because:

• A)customer information can be shared with competitors
• B)customer information is available to many people in the company
• C)customer information is stored locally on the salesperson's computer
• D)customer information is updated automatically by the CRM provider
• E)customer information can be changed only with approval of a supervisor

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Definitions:

Loanable Funds

The money available for borrowing, the supply of which is influenced by savings and demand for investment.

Real Interest Rate

The interest rate adjusted for inflation, representing the real cost of borrowing or the real yield on savings.

Real Exchange Rate

The rate at which the goods and services of one country can be exchanged for those of another, adjusted for inflation, reflecting the purchasing power of its currency internationally.

Government Budget Deficit

The financial situation that occurs when a government spends more money than it receives in revenue over a specified period.