Sales Efforts Used as a Quantitative Measure of Sales Force

question 43

Multiple Choice

Sales efforts used as a quantitative measure of sales force effectiveness include:

• A)number of sales calls made
• B)average sales by call
• C)customer service criteria
• D)gross and net margins
• E)all of the above

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Definitions:

Operant Conditioning

A process of instruction that modifies behavior strength by employing incentives or disincentives.

Zone of Proximal Development

A concept in educational psychology referring to the difference between what a learner can do without help and what they can achieve with guidance and encouragement from a skilled partner.

Scaffolding

An educational technique that involves providing support to students or learners in the early stages of learning, gradually removing the support as the learner becomes more proficient.

Rehearsal

The act of purposely repeating information to maintain it in short-term memory.