The New Service Development Process Cycle Contains All but One

question 6

Multiple Choice

The new service development process cycle contains all but one of the following activities.

• A) Engineering.
• B) Analysis.
• C) Development.
• D) Full launch.

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Definitions:

Procedural Memory

The type of long-term memory involved in the skill of performing tasks without conscious awareness of the learned skills, such as riding a bike.

Flashbulb Memory

Highly detailed and vivid memories of surprising and emotionally significant events, which seem to be recorded in one's memory almost as if by a camera's flash.

Implicit Memory

A type of memory that enables us to perform tasks without conscious awareness of these previous experiences.

Clustering

The tendency to remember similar or related items in groups, which is often observed in studies of memory and learning.