Additional Case 7.3 In a Training Session for Managers, You State That Performance

question 96

Multiple Choice

Additional Case 7.3
In a training session for managers, you state that performance improvement is the most important part of the performance appraisal process. During the session, you explain how the group of supervisors can manage employee performance more effectively.
During the ensuing discussion, Chris, a middle manager with 20 subordinates, explains that he has a finely tuned ability to discover the causes of performance problems. According to Chris, employees either lack motivation for the job or lack the skills and knowledge to perform the job.
Another supervisor, Gena, says that after she determines the cause of a performance problem, she creates a supportive environment and works in partnership with the employee to solve the problem. While Gena strives to show acceptance, she also finds it effective to point out to subordinates how their negative personality traits affect their work performance. Gena states that by giving employees all the time needed and offering suggestions, performance improvements typically occur.
-Refer to Additional Case 7.3.Chris's analysis most likely suggests which of the following plays a role in performance management?

• A) Organizational politics
• B) Nonverbal attending
• C) Cultural insensitivity
• D) Observer bias

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Definitions:

Construct Validity

The degree to which a test measures what it claims, or purports, to be measuring. It is the degree to which the dependent measure assesses what it intends to assess or the manipulation of the independent variable manipulates what it intends to manipulate.

Independent Variable

In experimental research, the variable that is manipulated by the researcher to observe its effect on the dependent variable.

Dependent Variable

In experimental and statistical research, the variable being tested and measured, expected to change as a result of manipulations of the independent variable.

Limitation of Science

Constraints encountered in scientific research, such as biases, methodological errors, and the inability to provide absolute answers to all questions.