Zero Zone, Inc

question 70

Multiple Choice

Zero Zone, Inc. manufactures and sells display refrigeration and freezer units to supermarkets. When its salespeople use federal government research information and trade data to explain to customers why 3-inch thick CFC-free urethane insulation is important for keeping products fresh, the salesperson is demonstrating which factor used to develop mutual trust?

• A)dependability
• B)honesty
• C)likeability
• D)flexibility
• E)competence

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Definitions:

Industrial Fiber

A category of fiber materials that are primarily used for their physical properties and performance in industrial applications rather than their aesthetic or comfort attributes.

Cane Juice

The liquid extracted from sugarcane in the production of sugar.

Cane Fiber

A natural fiber derived from the sugarcane plant, often used in the production of eco-friendly materials and paper products.

Constrained Resource

An essential element of production that is available in limited quantities, thereby limiting throughput.