In a Cost-Of-Quality (COQ) Reporting Framework, the Cost of Scrap

question 73

Multiple Choice

In a Cost-of-Quality (COQ) reporting framework, the cost of scrap, rework, and tooling changes are categorized as a(n) :

• A) External failure cost.
• B) Internal failure cost.
• C) Manufacturing overhead cost.
• D) Avoidable cost.
• E) Appraisal cost.

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Definitions:

Need for Acceptance

A psychological condition where individuals seek acknowledgment and approval from others to feel valued and connected.

Benefit

An advantage, improvement, or positive outcome gained from something or as a result of a particular action or situation.

Reciprocity Principle

A social norm suggesting that people tend to respond to actions with similar actions, promoting mutual exchange and cooperation.

Compliance Principle

A psychological concept where individuals change their behavior due to explicit or implicit pressure from others, often to align with societal or group norms.