As Shirley Responded to the Personnel Director's Concerns About Changing

question 88

Multiple Choice

As Shirley responded to the personnel director's concerns about changing to the health care plan her firm offered,she said,"I can see why you feel that way.We do have a lot of forms to fill out.Others felt the same way,but they found that it is not nearly as cumbersome as they expected.Here's a letter from ...." Which method is Shirley using to respond to this objection?

• A) Compensation
• B) Revisit
• C) Indirect denial
• D) Direct denial
• E) Referral

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Definitions:

Advanced Ways

Innovative or evolved methods and strategies that surpass traditional or basic approaches in effectiveness.

Blind Spots

Blind spots refer to areas in which a person lacks awareness or understanding, potentially leading to oversight or errors in judgment.

Biases

Prejudices or predispositions towards or against something or someone, often in a way that is considered to be unfair.

Prejudices

Preconceived opinions or judgments about people or things that are not based on reason or actual experience.