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Glass Ceiling
An invisible barrier that prevents minorities and women from rising to the upper rungs of the corporate ladder, regardless of their qualifications or achievements.
Metaphor
A figure of speech in which a word or phrase is applied to an object or action to which it is not literally applicable, used to make a comparison in order to illustrate a point.
Twists, Turns
A phrase indicating unexpected changes or developments in a situation or narrative.
Vice-President Positions
Executive roles second in command to the president within an organization, responsible for specific departments or functions.
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Q63: The "Feel-Felt-Found" technique for meeting an objection
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Q95: The price/value formula teaches the professional salesperson