Which of the Following Is a Suggestion for Managing Queues

question 1

Multiple Choice

Which of the following is a suggestion for managing queues that is mentioned in the textbook?

• A) Put up a serpentine lane to keep people from jumping ahead in line.
• B) Use humor to defuse a potentially irritating situation.
• C) Segment the customers.
• D) Assure customers that the wait is fair, and inform them of the queue discipline.
• E) Tell people in the queue that each will be served as soon as possible.

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Definitions:

Moral Absolutism

The ethical belief that there are absolute standards against which moral questions can be judged, and that certain actions are right or wrong, regardless of the context of the act.

Ethical Absolutism

The philosophical viewpoint that certain actions are absolutely right or wrong, regardless of the context or circumstances.

Cultural Relativism

The belief that a person's beliefs, values, and practices should be understood based on that person's own culture, rather than judged against the criteria of another.

Ethicists

Scholars who study and analyze moral principles and how they apply to behavior.