Two Types of Order Takers Exist

question 185

Multiple Choice

Two types of order takers exist. __________ visit customers and replenish inventory stocks of resellers, whereas __________ typically answer simple questions, take orders, and complete transactions with customers.

• A)Inside order takers; outside order takers
• B)Inside order takers; outside order clerks
• C)Outside order takers; inside order takers
• D)Salesclerks; inbound telemarketers
• E)Inside order clerks; outside order takers

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Definitions:

Recurrence Of Conflict

The phenomenon where conflicts re-emerge or continue over time, often due to unresolved issues or persistent underlying causes.

Alternative Dispute Resolution

A range of processes, such as mediation and arbitration, used to resolve conflicts outside of traditional judicial proceedings.

Conciliation

Conciliation is a conflict resolution process where a neutral third-party helps disputing parties to reconcile and reach a mutually satisfactory agreement, often through improving communication and understanding.

Arbitration

A form of dispute resolution where a neutral third party makes a binding decision to resolve a conflict between parties.