Which of the Following Statements About Services Is Most Accurate

question 110

Multiple Choice

Which of the following statements about services is most accurate?

• A)Although a major contributor to the GDP nationally, services play only a minor role in GDP on a global scale.
• B)The marketing of services is, in a practical sense, identical to the marketing of products or ideas since they both satisfy customer needs.
• C)Only 10 percent of all jobs created in the United States are in the services sector.
• D)In the United States, services have become a significant part of the economy and often augment products.
• E)There is much more in common with the marketing of services and business products than there is between the marketing of services and consumer products.

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Definitions:

Conflict Management Strategy

Methods and techniques applied to address and resolve disputes effectively among parties involved.

Accommodation Conflict Management

A conflict resolution strategy where one party gives in to the wishes or demands of another to maintain harmony and avoid confrontation.

Compromise

An agreement or settlement of a dispute that is reached by each side making concessions.

Rational Arguments

Logical reasoning and evidence-based discussions used to persuade or explain a viewpoint.