Which of the Following Statements About Direct Questions Is True

question 33

Multiple Choice

Which of the following statements about direct questions is true?

• A) Tends to need fairly lengthy and detailed responses
• B) Tend to be useful in directing the customer towards a very broad set of topic
• C) Tends to provide the salesperson with insights about the prospect's true needs
• D) "May I help you?" is a good example of a direct question
• E) "Mr. Smith, are you interested in saving 20% in labour costs?" is a good example of a direct question