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Even though the prospect had not yet agreed to buy,the salesperson said,"I'll make sure the carpeting is delivered to your house on Saturday." Which of the following terms best describes this statement?
Written Letters
A method of communication involving the sending of messages or information through physically written or printed text.
Reference
A recommendation or information provided by a person or source, vouching for the qualifications, character, or background of someone.
Behavioural Description Interviews
Behavioural Description Interviews are a type of job interview technique where candidates are asked to describe past behavior in specific situations to predict future performance.
Hypothetical Situations
Imagined scenarios used for problem-solving exercises, planning, or evaluating potential outcomes and responses.
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