What Technique Is Being Used in This Exchange Between a Salesperson

question 14

Multiple Choice

What technique is being used in this exchange between a salesperson and a prospect? (Salesperson) "I know it is more expensive - that is the reason why you should buy it!"(Prospect) "What do you mean? (Salesperson) "Well,for an additional two dollars a month,you will be able to increase production by 10% leading to significant increases in your bottom line."

• A) compensation
• B) reversal
• C) indirect denial
• D) direct denial
• E) boomerang

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Definitions:

Voluntary Manslaughter

In criminal law, a killing that results when a criminal defendant is in a state of extreme fright, terror, anger, or blind rage.

Second-Degree Murder

A serious criminal offense that involves killing another person without premeditation, but with malice aforethought, or under circumstances showing an indifference to human life.

Shoplifter

A person who steals merchandise from a retail establishment.

Extortion

The act of taking another’s property with consent when such consent is coerced by threat to injure a victim’s person, property, or reputation.