Salespeople Should Always Be Sensitive and Aware of Cultural Differences

question 81

Multiple Choice

Salespeople should always be sensitive and aware of cultural differences when meeting potential clients.Which of the following is NOT an appropriate practice when negotiating with a business person from Beijing,China?

• A) value the relationship, it is a very important variable
• B) you may have to develop lots of patience - don't rush the deal
• C) emotional expression is culturally seen as a favourable trait
• D) legal wordings in a contract are not of great importance
• E) be prepared to spend a great amount of time socializing

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Definitions:

Accounts Receivable Turnover

A financial metric that measures how effectively a company collects debts from its customers over a period, indicating the efficiency of credit policies and collection efforts.

Net Credit Sales

The net sales of a company, calculated by subtracting returns, discounts, and allowances for damaged or missing merchandise from the total sales.

Ending Balance

The difference between footings in a T account.

Asset Turnover Ratio

A ratio that indicates how efficiently a company uses its assets to generate sales and thus helps measure the overall efficiency of the company.