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Bob's Motel Shows Photos of a Wide,sandy Beach on Its

question 47

Essay

Bob's Motel shows photos of a wide,sandy beach on its website,leading visitors to assume the motel is located on or near the beach.However,in reality Bob's Motel is located half a mile from the beach.Which of the service quality gaps does this demonstrate?


Definitions:

Narcoleptic Episode

A sudden and uncontrollable urge to sleep that can occur in people with narcolepsy, often at inappropriate times.

Insomnia

A sleep disorder characterized by difficulty falling or staying asleep.

Stressful Events

Circumstances or incidents that cause a significant amount of stress, potentially leading to emotional and physical problems.

Psychological Problems

Relates to disorders or issues affecting the mind that impact one's ability to function in daily life.

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