When Buffalo Bank Required All Customers to Use Its Online

question 73

True/False

When Buffalo Bank required all customers to use its online banking services,over 20 percent of its customers closed their accounts.In this scenario,Buffalo Bank's service fell outside customers' zone of tolerance.

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Definitions:

Primary Endosymbiosis

A symbiotic relationship in which a eukaryotic cell engulfs a prokaryote, leading to the evolution of important cell organelles, such as mitochondria and chloroplasts.

Secondary Endosymbiosis

An evolutionary process by which a eukaryotic cell engulfs another eukaryotic cell, leading to a symbiotic relationship.

Mutualism

A type of symbiotic relationship between organisms of different species where both parties benefit from the interaction.

Elaiosomes

Nutrient-rich structures attached to the seeds of some plant species, attracting ants which aid in seed dispersal.