Using Technology and ________ Are Two Ways a Delivery Gap

question 10

Multiple Choice

Using technology and ________ are two ways a delivery gap can be reduced in size.

• A)empowering employees
• B)variability analysis
• C)voice-of-customer analysis
• D)zone of tolerance analysis
• E)public relations

---

Definitions:

Unit Product Cost

The total cost associated with producing one unit of a product, calculated by dividing the total production costs by the number of units produced.

Overhead Applied

The portion of overhead costs allocated to individual products or services based on a predetermined rate.

Machine-Hours

An evaluation of manufacturing productivity or action determined by how long equipment is running.

Total Job Cost

The total expense attributed to producing a specific job, including materials, labor, and overhead costs.