Five General Product and Service Categories Dominate Online Consumer Buying

question 48

Multiple Choice

Five general product and service categories dominate online consumer buying, accounting for about two-thirds of online sales. One category includes items such as computer software, music, and video for which

• A)prepurchase trial is critical.
• B)digital delivery is the single most important factor.
• C)audio or video demonstration is important.
• D)price and delivery time are not key factors.
• E)price and speed of delivery are the determinant sales factors.

Comprehend the significance of a thorough evaluation in problem-solving within business reports.

Identify the effects of presentation style, such as the use of glib conclusions and active vs. passive voice, on the credibility and engagement of business reports.

Appreciate the necessity of objectivity and the avoidance of emotionally charged language in business report writing.

Value the benefits of collaboration in the critical thinking and problem-solving process of business report writing.

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Definitions:

Logical Mathematical Intelligence

The ability to understand logical reasoning and mathematical problems, part of Howard Gardner's theory of multiple intelligences.

Howard Gardner

An American developmental psychologist best known for his theory of multiple intelligences, which suggests that intelligence is multidimensional.

Problem Solving

The process of finding solutions to difficult or complex issues, often involving analysis and critical thinking.

Robotics

The field of engineering and science dedicated to the design, construction, operation, and application of robots.