Which of the Following Statements Best Describes a Service

question 139

Multiple Choice

Which of the following statements best describes a service?

• A) Services are physical objects.
• B) Services are intangible items.
• C) Services are intangible concepts and thoughts about ideas or causes.
• D) Services are the benefits organizations receive in exchange for selling products.
• E) Services comprise the subset of tangible features of products.

Recognize the impact of social identity on collective behavior.

Explain the effects of environmental factors on collective behavior, including the impact of anonymity and group size.

Understand the psychological and physical effects of being in high-density situations.

Analyze the causes and outcomes of mass hysteria and psychogenic illnesses.

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Definitions:

Horizontal

Parallel to the horizon; moving or lying in a flat position.

Sketch Graph

The act of drawing a rough or simplified version of a graph to represent a function or data visually without precise calculations.

Equation

An assertion that two expressions are equal, frequently involving one or more variables.

Find Slope

The process of determining the steepness or incline of a line, calculated as the ratio of the vertical change to the horizontal change between two points on the line.