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Valerie Is Preparing to Call a Customer Who Has a Reputation

question 35

Essay

Valerie is preparing to call a customer who has a reputation of being brutally honest. Valerie knows that she has a great product, but she is still worried about the reaction of the prospect. What relaxation technique would help Valerie reduce her stress?

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Definitions:

Inferior Nasal Conchae

Scroll-like bones located within the nasal cavity that increase the surface area for filtering, warming, and humidifying the air we breathe.

Vomer

A thin, flat bone that forms part of the nasal septum, which separates the left and right airways in the nose.

Ethmoid

A spongy bone located at the base of the nasal cavity that separates the nose from the brain.

Mastoid Process

A bony projection located behind the ear on the skull, part of the temporal bone, involved in muscle attachment and containing air cells linked to the middle ear.

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