Which of the Following Statements About Handling Sales Objections Is

question 10

Multiple Choice

Which of the following statements about handling sales objections is true?

• A) Discuss disadvantages in the beginning of the presentation.
• B) Consider objections as barriers to sales.
• C) Objections distort your ability to understand a prospect's needs.
• D) Do not use a nonverbal communication to respond to an objection.
• E) Do not take the objections personally.

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Definitions:

Genetic Factors

Influences on an individual's traits and behaviors that result from the composition of their genes or inherited characteristics.

Learning

The process of acquiring new understanding, knowledge, behaviors, skills, values, or preferences through experience, study, or teaching.

Big Five Model

A personality framework that outlines five broad dimensions of human personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Extraversion

A personality trait characterized by outgoingness, high energy, and a preference for social interaction.