Assume the Salesperson for a Janitorial Service Completes the Sales

question 83

Multiple Choice

Assume the salesperson for a janitorial service completes the sales presentation and asks for the order.The prospect says,"No,I'm not ready to buy now.Try me again later next month." Which of the following techniques for handling objections should the salesperson use?

• A) Boomerang
• B) Five-question sequence
• C) Direct denial
• D) FAB sequence
• E) Indirect denial

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Definitions:

Spearman Rank

It's a method for assessing rank correlation without assuming any parameter, focusing on how a monotonic function might accurately describe the connection between two variables.

Ordinal Variables

Variables that represent categories with a meaningful order but without a fixed interval between categories, such as rankings or levels of satisfaction.

Pearson's Coefficient

A measure of the linear correlation between two variables, ranging from -1 to 1, where 1 means a perfect positive linear relationship and -1 a perfect negative linear relationship.

Spearman Rank

A rank correlation metric that is non-parametric and evaluates the extent to which two variables' association can be explained through a monotonic function.