A Customer Service Rep's Main Job Is To

question 289

Multiple Choice

A customer service rep's main job is to:

• A) take orders.
• B) find a remedy when something goes wrong with a firm's marketing mix after a purchase.
• C) get new orders.
• D) set up retail displays for retail customers.
• E) listen to customer complaints.

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Definitions:

Bonding

A process where a bond issuer, often a company or government, promises to repay the principal along with interest to the bondholders.

Insurance Policy

A contract between an individual or entity and an insurance company, outlining the terms under which the insurer agrees to compensate the insured for specific losses or damages.

Human Fraud

Deliberate deception by individuals within an organization to secure an unfair or unlawful gain.

Cash Registers

Electronic or mechanical devices used in retail settings to calculate and record sales transactions, and to store money.