COMPLETION QUESTIONS Service Framework

question 20

Essay

COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service Encounter
Servuction
Backstage
Services Theater
Workers,Setting,Customers,Process
Services Marketing Mix
-The components of any service experience are the service ______________,the service ______________,the service ______________,and the service ________________.

Comprehend the significance of job analysis for legal compliance and setting performance standards.

Recognize the need for updating job descriptions to reflect changes in job demands and environments.

Understand the concept of competency matrices and their application in job analysis and performance assessment.

Understand the role and importance of job descriptions in meeting new hires’ expectations.

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Definitions:

Market Value

The ongoing rate at which you can buy or sell an asset or service within the open market.

Cost of Capital

The earnings rate a firm must reach through its investments to uphold its market worth and secure financing.

Terminal Value

The estimated value of a business or an investment at the end of a specific period, taking into account expected future cash flows.

Cash Flows

Cash flows denote the overall volume of cash and cash-equivalents moving in and out of a company.