One Way in Which Service Organizations May Balance Service Capacity

question 54

True/False

One way in which service organizations may balance service capacity and service demand is to simply do nothing.

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Definitions:

Job Analysis Method

A systematic process used to identify the duties, responsibilities, and requirements of a specific job.

Organizations

Groups of people structured systematically to achieve specific goals or perform specific tasks.

Time-And-Motion Study

An analysis designed to optimize productivity by studying the tasks within a job, to reduce inefficiency and increase effective use of human effort.

Job Analysis Method

A systematic procedure for gathering, documenting, and analyzing information about a job's duties, responsibilities, and the requirements for performing it.